Frequently Asked Questions
Q: Are your products identical?
A: No — every product is handmade in Montana, USA. Small variations in finish or detail are part of the unique character of custom craftsmanship.
Q: Do I need to pay upfront?
A: Yes — payment must be completed before fabrication begins.
Q: Can I get a refund?
A: Custom orders are non-refundable once production has started.
Q: How long does shipping take?
A: We ship from Montana. Delivery times vary depending on your location and carrier.
Q: What if something goes wrong with my product?
A: We guarantee against defects in workmanship. We’re not responsible for misuse, improper installation, reckless operation, or “stupidity.” Off-road use is at your own risk.
⚠️ Safety Reminder: We are not liable for any hazards related to welding, grinding, or cutting during installation, modification, or use. Always use proper protective gear and follow safe shop practices.
Q: Can I use your designs on my own products?
A: Yes — you can use them on physical items (shirts, mugs, stickers, etc.) and POD platforms, but you must add your own creative elements.
Q: Can I sell digital files of your designs?
A: No — selling or sharing digital files is strictly prohibited.
Q: What’s absolutely not allowed?
A: Reselling design elements individually, using them in logos/branding, distributing files for free, claiming them as your own, wholesale sales, building products directly from our designs and selling them, or using them for unlawful purposes.